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fixed4free.com > Household Appliances, Vacuum Cleaners > Question
Household Appliances, Vacuum Cleaners

household appliances, vacuum cleaners, hoover, suck, sucking, air, motor, carpet, rug, clean, power, watts 397 other questions

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Loss of suction on dc07 animal?

My dyson keeps losing suction. I have replaced a hose underneath which was split and clean the filters and empty regularly but it keeps happening.

catriona parkinson     February 2008
 Click here if you can answer this question 

Hi everyone.

I had this problem with my DC07 and found exactly the same cause: The top of the cyclone was stuffed full of compacted dust.

I phoned Dyson and got hold of someone technical.

I described as briefly and concisely as I could the problem and pointed (politely) out that Dyson's advertising stated clearly the machine was supposed never to clog. Ever.

I made no attempt to disguise the fact that my vacuum was out of warranty.

Dyson simply sent me a new cyclone and dust can free of charge!!!

I have a small dentist's style mirror and had a look through the hole at the back of the cyclone assembly, where the cyclone assembly connects to the suction port on the vacuum main body.

If you squint through this hole, you can see the 1/2 inch nozzles on the bottom of a couple of individual cyclones.

The old assembly had a bar across each nozzle. I think the bar was at a slight pitch - like a stationary airscrew - to make the air swirl as it went up.

The new cyclone assembly had no bar, but I thought I could see some spiral grooves in the bore of the holes instead, which should have been enough to start a swirl.

So, it looks like there was a design change in the cyclones at some point (could it be that the old ones tended to clog?).

Hope this helps a few people.

John     February 2008
 Top

Hi Catriona. I had the same problem as you, and did the same things. after a good dig about, I found there was half a carrier bag full of dirt compacted in the body of the cyclone thingy. Take off the body as if you were going to empty it, open the flap in the usual manner, now look up inside the central tube, if I am correct you will find it is blocked. YUK! You will need something long with a hook effect on the end. Find somewhere away from the house if you can, and lay a dustbin bag on the floor and in some old clothes, push the something long thingy up the tube, twist and pull out. This should start pulling out all the .....t! you will have to keep doing this and tapping gently on the sides with a hammer handle to loosen the dirt until you are happy you have removed all you can. If that's not the problem, then at least you have a clean vaccy! You will notice how much lighter the body will feel, and how heavy your carrier bag is too!! Good Luck!

Paul     February 2008
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