While you wait for answers, we may have found some information which could help you.
Click here for Not Working Up Not WorkingModel 10617 Russell Hobbs toaster?
Russell Hobbs chrome toaster?
How can I dismantle and fix my Russell Hobbs 9206-40?
Taking screws out of a Russell hobbs 10617 toaster?
Russell Hobbs Toaster 10617?
How can I fix Russell Hobbs Toaster Model 18790?